Privacy Policy
At Ora, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from oralagos.com.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you visit our website or place an order, we may collect the following information:
Full name
Email address
Phone number
Shipping and billing address
Payment information
Order history
Device and browser information
IP address and website activity
We collect this information to process your orders, improve your shopping experience, communicate with you, and enhance the performance of our website.
How We Use Your Information
We may use your personal information to:
Process and fulfill your orders.
Provide customer support.
Send order confirmations and delivery updates.
Improve our website, products, and overall customer experience.
Prevent fraudulent transactions and enhance website security.
Send promotional offers, product launches, and marketing communications where permitted by law.
Ora does not sell, rent, or trade your personal information to third parties.
Payment Security
All payments made on oralagos.com are processed through secure third-party payment providers.
Ora does not store your full debit or credit card details on our servers.
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
Cookies & Website Tracking
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us remember your preferences, improve website functionality, analyze website traffic, and better understand customer shopping behavior.
You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.
Third-Party Services
To operate our business efficiently, we may share necessary information with trusted third-party service providers, including payment processors, delivery and logistics partners, marketing and analytics providers, and customer support platforms.
These service providers receive only the information necessary to perform their services and are required to protect your information appropriately.
Marketing Communications
If you subscribe to our newsletter or promotional updates, we may occasionally send you information about new product launches, promotions, discounts, brand updates, and other marketing campaigns.
You may opt out of these communications at any time by using the unsubscribe link included in our emails or by contacting us directly.
Data Retention
We retain your personal information only for as long as necessary to fulfill orders, comply with legal and financial obligations, resolve disputes, and improve our services.
When your information is no longer required, it will be securely deleted or anonymized.
Your Rights
Depending on your location and applicable laws, you may have the right to access your personal information, request corrections to inaccurate information, request the deletion of your personal data, withdraw consent for marketing communications, or request details about how your information is collected and used.
To exercise any of these rights, please contact us using the details below.
Children’s Privacy
Ora does not knowingly collect personal information from children under the age of 13.
If we become aware that such information has been provided, we will take appropriate steps to delete it promptly.
Changes to This Privacy Policy
Ora reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or regulatory obligations.
Any updates will become effective immediately upon publication on this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Instagram: @Oralagos.co
WhatsApp: 0810 836 2586
Email: oraluxurybrand@gmail.com
Thank you for trusting Ora. We value your privacy and are committed to protecting your personal information.